Reservations
We require that services be reserved with a credit card at the time of booking. This includes the use of gift cards. We will guarantee your reservation to your credit card so kindly give us 24-hour notice if you need to cancel to avoid being charged to your card.
Cancellations
We require a 24-hour notice of cancellation for all services to avoid being charged for your services. Same day appointment cancellations are subject to a 50% cancellation charge. Please keep in mind that “no shows” and “last minute cancellations” leave our stylists and estheticians with empty appointment times. We may have turned away other guests who could have enjoyed that time slot.